Financial Information Services
Our staff is experienced in helping you plan for payment of services. Although the patient holds full responsibility for ensuring that payment is made, we can help you sort through the details and necessary steps to ensure that your financial arrangements go smoothly. If you would like to discuss a financial matter with us, please contact Financial Information Services at (617) 632-3455 (DFCI) or (617) 732-7485 (BWH).
Insurance Guidelines
If your insurance company requires a completed Hospital Claim Form, please obtain one from your employer or insurance company as soon as possible. Bring it and your insurance cards to your first appointment. If you have more than one insurance company, be sure to bring all appropriate forms and cards.
Prior Approval
Your insurance company, employer, or health maintenance organization (HMO) may require prior approval for outpatient services. Prior approval means that the payer agrees to cover payment before the treatment or service is given. Please be sure that you have this approval from your company, employer, or primary physician before your first visit. Without the required approval, the full responsibility of payment becomes yours.

